Modernising a branch’s information system
Running devices and networks, and rolling out tools for bookings, internal communication and customer follow-up.
- Problem
- Make the information system reliable and equip bookings and customer follow-up.
- Role
- IT Manager
- Period
- Jan. 2023 – Jan. 2024
- Sector
- Services
01Context
A branch whose operations relied on scattered tools and ageing hardware.
02Challenge
Make the information system reliable and equip bookings and customer follow-up.
03Deliverables
- Reliable devices and network
- Booking and customer follow-up tools
Tools
- Networking
- CRM
- User support